Online study and support

Do I need special software to study online?

No – You only need an Internet connection, Internet Browser and your computer or device to access the Internet from.

What support is available to learners?

Each learner is assigned a project co-ordinator upon registration. You will contact this person with all your support needs during your studies. Any technical issues experienced will also be channeled through your project co-ordinator.

Are your courses 100% online or will I have to attend class as well?

Our courses are offered online completely – All learning material and resources are accessed online.

Registration

When does registration close?

Our registration period remains open throughout the year.  There is no deadline for registration – You can register at any time.

How much does registration cost?

We do not charge registration fees.

Legitimacy of the courses

Are your courses registered with the South African Department of Education?

The courses are linked directly to their specific independent vendors and they result in international certification, hence you need to complete the international exams in order to be certified. As these are internationally certified courses, they are not governed by the South African Quality Councils. Our vendors such as Microsoft, Oracle, Adobe, etc.. all have their own set of standards and governance that they apply to the certification of their courses.  

How do I know you are a legitimate company and that this is not a scam?

Our company, Idleads, is registered with the South African Companies and Intellectual Property Commission, registration number 2013/118032/07 (can be validated on www.cipc.co.za).  Our company website is www.idleads.co.za.  The online academy is a division of our training company and our partner for online learning has been in the industry for over 20 years and can also be contacted if you wish to do so.  At the learner’s request, we can arrange for a demo voucher which can be used to access the learner portal and take a look around.  We are passionate about learning and education, and would like to grow our brand globally.  We are therefore not in the business of scamming people.

Location

Where is the Idleads Digital IT Academy located?

We are an entirely virtual, online institution and do not operate the academy from a physical location. This flexibility ensures that we are able to service clients around the world without any limitation. You focus on your studies from start to end, without having to go to a specific location to make things happen.

Exams

Do I write my exams online, or at a specific venue?

Exams are written at the venue closest to you.  Exam venues are available globally – Once we have your address and are ready to make your exam booking, we will advise you of the testing centre closest to you (you can decide if you want to write your exam close to you residence, or close to your place of work). If you are going on holiday, we can even find a location close to where you will be staying.  From past experience, we have booked learners at testing centres as close as 0.9 km from their place of residence or place of work.

Fees & Payment

How do I make payment for the courses

  • You can search for the course online and add it to your shopping cart. When you opt to checkout, you will be able to make payment by credit card or by bank deposit.
  • Alternatively, you can contact us and we can provide you with a formal quote or pro-rata invoice. Our banking details will appear on the quote and on the invoice.

Are exam fees included in the course price?

The internal exam fee is included in the course price.  You will complete this exam online as part of the course.

The international (external) exam price is subjected to the ZAR/USD exchange rate at the time of making the exam booking with the exam centre.  The price for the external exam is not included in the course price.

Can I pay off my course in installments?

Yes, we offer payment terms for bundled courses, or if you enroll for more than 1 course.  Payment terms do not apply if you only enroll for 1 course.  You will therefore need to pay the full amount in cash up front if you enroll for a single course.

Do you offer bursaries or study loans for any of the courses?

No, we do not offer this at present.